Fees & Appointments

Northside Clinic is a mixed billing clinic (both private billing and bulk billing) aiming to offer the same standard of healthcare to all.  Bulking billing is available for holders of valid Aged Pension Cards, Disability Pension Cards and children whose parent/carer holds a valid heath care card. 

Current Fees as of December 2024 

 

 

Effective December 2024

Effective December 2024

Procedure Fees
Treatment Room Fees

Charged by the doctor and applies to all patients regardless of bulk billing or concessional status (Medicare rebate available).

Treatment Room Fees apply to all patients regardless of concession or pension entitlements. This cost covers the nurses time and the cost of the consumables used during the procedure. Treatment room fees are not covered by Medicare.

Please speak with your doctor BEFORE any procedure to ensure you are aware of the fees expected to be paid on the day of your procedure.

Skin Excisions 

Sometimes the billing for an excision is placed on hold. This is done to await the return of the pathology of the excision, as required by Medicare. When this happens, you will not pay on the day of the procedure. Instead, on your return appointment for wound check and/or removal of sutures, your doctor will discuss with you the results and will process the billing. It is at this return appointment that you will be required to pay for the excision and the treatment room fee.

Nursing Fees

There will be a fee for some nurse led treatments that are not covered by Medicare.

TAC or Workcover Claims 

We do not invoice third parties or employers directly. Patients are required to settled accounts on the day and claim back via Workcover or TAC

All fees owing, are payable at the end of the consultation and must be paid in full on the day. We accept cash if correct amount, EFTPOS and credit cards (Visa and Mastercard). 

Please note there will be a $7 late fee applied to your account for all appointments/procedures that are not paid on the day.  You will be responsible for claiming rebates from Medicare for appointments not paid on the day. 

For accounts paid on the day Northside Clinic will transmit your payment to Medicare. Medicare reimburses you the nominated rebate amount which is set by Medicare.  Any concerns regarding your Medicare rebate payments should be directed to Medicare. 

Please review a statement regarding patient fees and patients with outstanding debt HERE 

Report requests involving life insurance, superannuation – these are not covered by Medicare.  A private fee will be charged for the completion of these reports in an appointment. Please note that a 30 minute appointment is required and you may be requested by your GP to return for subsequent appointments to complete the report. 

Report Request from WorkCover/TAC/Lawyers – these are not completed in an appointment.  The request can be provided to the clinic via our email address (admin@nothsideclinic.net.au).  The clinic will liaise directly with the 3rd party (Workcover Agent/TAC/Lawyer) to ensure completion of the request and ensure required consent from the patient has been provided.  We invoice for the doctor’s time a as per WorkCover and TAC fee schedules where they apply.  Please be aware that we often experience delays in the payment of these invoices.  The request will be completed once the invoice has been paid by the 3rd party.  We are happy to answer any questions you may have when going through this process. 

 

Repeat Prescriptions, Referrals & Pathology Test Results 

Require an appointment with your doctor. 

Reminders & Recalls 

Northside Clinic maintains a confidential database for reminding and recalling patients for follow up treatments, immunisations, cervical screening tests, and other preventable healthcare issues. Patients who do not wish to be included on the database should advise their doctor. Whilst we make every effort to send reminder messages, it is still the responsibility of the patient to return for further visits if your doctor has indicated that this is necessary. 

Registered patients of the clinic will receive SMS reminders of their appointments. This is sent out the day before the appointment. Please respond to the message to indicate your confirmation of attendance. Unconfirmed appointments may be cancelled. If you do not wish to receive reminder SMS messages for appointments, please advise the reception staff. 

Results 

Each of the doctors at Northside Clinic manage their results on an individual basis.  Please ensure that you confirm with the doctor you see, how they are going to communicate the results with you. Some doctors will routinely notify their patients, others will only notify you if they wish to speak with you about a result. This will usually be done via an sms to ask you to book a non-urgent results appointment.  Those appointments can occur within 1-2 weeks of being asked to book a results appointment. The doctors request that you book with the doctor requesting you make the result appointment as they are the only who is aware of your result. 

 If you routinely wish to receive your results, please ask during your consultation with your doctor to have the result uploaded to you MyHealth Record.  This request needs to be done at the time of your appointment so the upload request can be recorded on the referral. 

Access to After Hours Healthcare 

In an emergency situation, please dial 000. The nearest Emergency Department is at St Vincent’s Hospital, 41 Victoria Parade, Fitzroy 3065, phone (03) 9231 2211. 

Locum Service 

‘National Home Doctor Service’ can be contacted on 13 7425 for any out of hours medical services. 

Weeknights 6:00pm to 8:00am. 

Weekends from 12 noon Saturday, all day Sunday and Public Holidays. 

Please discuss fees and payment options when booking services as they may differ from Northside Clinic fees. 

For more information visit, https://homedoctor.com.au/ 

Home Visits 

Please contact Northside Clinic to discuss.