Appointments & Fees

Northside Clinic is a mixed billing clinic (both private billing and bulk billing) aiming to offer the same standard of healthcare to all, regardless of their financial status.

Bulk Billing is available for children up to the age of 16 years, and people with a valid Full Time Student Card (under the age of 26 years only), Healthcare Card and Pension Card – Monday to Friday only. We do not bulk bill on Saturdays. A current Concession and Medicare card must be presented at every appointment for bulk billing.

We privately bill all other patients. Privately billed consultations (including WorkCover and TAC) are payable at the end of the consultation and must be paid in full on the day. We do not invoice patients, third parties or employers directly. This applies to Allied Health consultations also. Patients are responsible for paying these fees at the time of the consultation. We accept cash, EFTPOS and credit cards (Visa and Mastercard). Medicare rebates apply and Northside Clinic will transmit your Medicare rebate electronically for you and the funds are directly paid into your nominated account. This service is a Medicare initiative and any concerns regarding your Medicare rebate payments should be directed to Medicare.


Medicare Rebate


Standard consultation - up to 15 minutes, 'Level B'



Long consultation - 15-30 minutes, 'Level C'



SATURDAY Note: Bulk Billing is not available for Saturday apointments

Standard consultation - up to 15 minutes, 'Level B'



Long consultation - 15 minutes, 'Level C'



Longer Consultations

Consultations over 30 minutes long will incur a higher fee. Ask reception staff for details.

Repeat Prescriptions,
& Pathology
Test Results

Require an appointment with your doctor.

Minor Procedures

There will be a treatment room fee to cover the cost of dressings and equipment used. Please speak to your doctor before you book your procedure.

Reminders & Recalls

Northside Clinic maintains a confidential database for reminding and recalling patients for follow up treatments, immunisations, cervical screening tests, and other preventable healthcare issues. Patients who do not wish to be included on the database should advise their doctor. Whilst we make every effort to send reminder messages, it is still the responsibility of the patient to return for further visits if your doctor has indicated that this is necessary.

Registered patients of the clinic will receive SMS reminders of their appointments. This is sent out the day before the appointment. Please respond to the message to indicate your confirmation of attendance. Unconfirmed appointments may be cancelled. If you do not wish to receive reminder SMS messages for appointments, please advise the reception staff.

Access to After Hours

In an emergency situation, please dial 000. The nearest Emergency Department is at St Vincent’s Hospital, 41 Victoria Parade, Fitzroy 3065, phone (03) 9231 2211.

Locum Service

‘National Home Doctor Service’ can be contacted on 13 7425 for any out of hours medical services.

Weeknights 6:00pm to 8:00am.

Weekends from 12 noon Saturday, all day Sunday and Public Holidays.

Please discuss fees and payment options when booking services as they may differ from Northside Clinic fees.

For more information visit,

Home Visits

Please contact Northside Clinic to discuss.

Explaining Bulk Billing
& Private Billing

The Medicare Benefits Scheme (MBS) lists the services the Government will fund, a recommended (‘schedule’) fee for each service and a rebate amount. The rebate is the amount that is paid to you by Medicare when you access eligible health services. In most cases, Medicare rebates do not cover the full cost of medical services and are typically paid as a percentage of the schedule fee.

The MBS schedule fee is a guide only and doctors are free to set their own fees for services. Private-billing patients pay for their treatment and receive a rebate from Medicare. There is a gap between what patients pay for services and the amount Medicare reimburses. This gap is known as an out-of-pocket expense.

Bulk billing is where the Doctor agrees to accept only the rebate amount as a fee and bills Medicare directly for the medical service. There is no gap for the patient to pay. This means that you do not have any out-of-pocket expenses. It also means the doctor is receiving a lower fee for that service than if it is privately billed.

Note: Bulk billing is also available to any patient, at the discretion of the individual doctor.


Commencing 13 March 2020, Medicare telehealth items were temporarily made available to help reduce the risk of community transmission of COVID-19. Telehealth enables you to consult your Doctor via telephone or video call from the comfort of your own home. You can also request repeat prescriptions and referrals as well as receive test results via a telehealth consultation.

Telehealth appointments may attract the same private gap fee as if you were attending in person or Face-to Face (F2F), if you are a privately-billed patient.

Due to changes brought in by the Federal Government, Medicare rebatable telehealth appointments are no longer available if you have not had a F2F appointment within the last 12 months. If you still wish to have a telehealth appointment, you will be billed the normal private fee but there will be no rebate from Medicare. To avoid this, you can simply come in person for a F2F appointment so that you remain eligible for ongoing Medicare rebatable telehealth appointments in the future.

The Federal Government has slated further changes to the availability of some telehealth items, but at this stage telehealth is set to remain until the end of 2021 with further announcements about its long-term future expected then.